1. JRE 1.4.2 or above
2. Java3D 1.4.0 or above
3. Java Web Start

Error messages

• refer to our troubleshooting section in our online help if you get stuck or contact us via our contact via our Contact Us page.
  
  
• If your operating system is Windows and the wizard instructs you to download Java3D you should choose to download Windows Platform - Java 3D 1.5.0 located at the bottom of the download page. After installing Java3D you may need to restart your browser and return to this page.

Macintosh Problems
Check back after a couple of days. We are working on installation details for the Macintosh.